A tech-savy call center representative that offers solutions and to provide customer satisfaction looking to take advantage of my interest and skills for data entry and to further improve on my attention to details.
Education: Bachelor of Science: Biology with Concentration in Environmental Science
Complaint resolution
Creative problem solving
Technical Support
Recordkeeping strengths
Shipping procedures understanding
Professional telephone demeanor
Retail store support
Customer Relations
Good communication skills
Telephone etiquette
Medical terminology knowledge
Graphic Design
Social Media Manager
Facebook Ads Manager
Calendar Manager
A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.
Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
2020 - 2021
• Handles various incoming and (and, sometimes, outgoing) phone calls.
• Resolves customer questions and complaints inquiries in a professional, helpful manner.
• Connects with existing and potential customers and aims to resolve inquiries.
• Utilizes computer system to verify and document customer requests.
• Talks to customers over the phone to resolve their questions or concerns.
• Maintains and updates customer information as necessary.
• Calmly attempts to resolve and de-escalate any issues.
• Escalates calls to supervisor when necessary and appropriate.
October 2019 - December 2019
• Handles various incoming and (and, sometimes, outgoing) phone calls.
• Resolves customer questions and complaints inquiries in a professional, helpful manner.
• Connects with existing and potential customers and aims to resolve inquiries.
• Utilizes computer system to verify and document customer requests.
• Talks to customers over the phone to resolve their questions or concerns.
• Maintains and updates customer information as necessary.
• Calmly attempts to resolve and de-escalate any issues.
• Escalates calls to supervisor when necessary and appropriate.
Febuary 2019 - August 2019
•Data entry of flora and fauna from Mts.
• Assist forest rangers in identifying and counting species Collect water and soil samples.
• Analyze the samples through the use of laboratory equipment.
